Privacy Policy

Effective Date: 23 August 2025

Business: Kuubz Immigration Co. — a military- and women-owned company led by Attorney Kuubz (former CBP Officer & ICE attorney) with Psychologist Mariana Hoyos, M.Psych.

We respect your privacy. This policy explains what we collect, how we use it, and the choices you have. This page is informational and not legal advice.

Scope

This policy applies to our website, forms, emails, live chat/WhatsApp, scheduling, payments, and services (assessments, reviews, packet prep, interview coaching, interpretation, workshops). We are not affiliated with USCIS/DHS/CBP/ICE/NVC/DoS.

Information We Collect

• Identity & contact (name, phone, email, address).
• Immigration & civil documents (passports, visas, I-94, petitions, notices).
• Sensitive data you choose to share (legal history, entries/exits, family details, finances, medical or trauma history for declarations/readiness).
• Payment details (handled by processors; we don’t store full card/bank data).
• Communications (intake answers, emails, messages, call notes).
• Device/usage data (IP, browser, pages viewed, timestamps); Cookies/SDKs.
• From third parties with consent/lawful basis: referrals, interpreters, payment/scheduling tools, analytics, FOIA results, and (if authorized) law-enforcement certifications.

How We Use Information

• Deliver services (assessment, review, packet prep, coaching, interpretation).
• Create written summaries, checklists, and declarations you request.
• Scheduling, billing, receipts, and support.
• Security, fraud prevention, quality assurance, and recordkeeping.
• Analytics and marketing with consent/opt-out.
• Legal compliance and to establish/exercise/defend legal claims.

Legal Bases (GDPR if applicable)

• Contract; Legitimate Interests; Consent; Legal Obligation; Legal Claims/Vital Interests.

Sharing & Disclosures

We do not sell your personal information. We share only as needed with service providers and professional partners, or as required by law.

Data Retention

Typical retention: up to 7 years from last activity, unless law requires otherwise.

Security

We use reasonable safeguards (TLS, reputable cloud providers, access controls). Avoid sending sensitive documents by email; use secure upload.

Your Choices & Rights

Access/Update/Delete, opt-out of marketing, manage cookies, and region-specific rights (CPRA/EU/UK).

International Transfers

Your data may be processed in the U.S. or other countries. Appropriate safeguards apply.

Third-Party Links

External sites have their own policies.

Changes

We may update this policy periodically. The Effective Date shows the latest version.

Contact

Questions or requests: FileWithKuubz@gmail.com • 602.882.2826 • Otero County, NM