Terms & Conditions & Disclaimers

Effective Date: 23 August 2025

Who We Are & What We Do

We provide immigration assessment, preparation, review, coaching, and interpretation services. Unless a separate written engagement agreement is signed, services are non-representation (no attorney-of-record appearance). USCIS/DOS forms are free at official government sites; we charge for guidance and preparation.

No Legal Advice / No Attorney-Client Relationship

All website content, downloads, emails, DMs, webinars, and discovery calls are general information, not legal advice. An attorney-client relationship is formed only after conflicts are checked and you sign an engagement agreement describing scope, fees, and jurisdiction.

Scope, Licensing & Jurisdiction

We handle federal immigration matters. We do not provide state-law advice. Representation (if offered) occurs only where the attorney is authorized. We are not affiliated with USCIS, DHS, CBP, ICE, NVC, or the U.S. Department of State, and we cannot guarantee outcomes or expedite cases.

Client Responsibilities

You agree to provide complete, accurate, and timely information and documents; disclose prior filings, entries, arrests/charges, and orders; review drafts; and meet deadlines. Incomplete materials pause timelines. You are responsible for government fees, medical exams, translations, postage, and third-party costs.

Deliverables & Timelines

We aim to provide written assessments within 3–5 business days and complete prep within mutually agreed timelines. Government processing times and interview dates are outside our control and may change without notice. Prior results do not guarantee similar outcomes.

Fees, Payments & Refunds

• Assessments ($129): refund terms per policy.
• Form Review ($99–$149): refundable until work begins; non-refundable once started. One round of post-edit check included.
• Full Packet Prep ($449): 25% non-refundable after intake is scheduled; remaining 75% pro-rata by milestones.
• Interview Coaching: refund/credit windows by notice.
• Rush Add-On (+$79): non-refundable once accepted; refunded if our delay misses the window.

Communications, Privacy & Security

Contacting us does not create an attorney-client relationship. Avoid sending confidential information until engagement is confirmed. We use reasonable safeguards but cannot guarantee absolute security. By booking, you consent to email/SMS updates; opt out anytime.

Interpretation & Mental-Health Notes

Interpretation is community/consultative unless otherwise agreed; not court-certified by default. “Emotional readiness” coaching is educational, not psychotherapy, and does not create a therapist-patient relationship. If you are in crisis, call 988 (U.S.).

Intellectual Property

All site content, templates, checklists, graphics, and trainings are protected. Personal license only; no resale or redistribution.

Acceptable Use

No unlawful or abusive use; we may suspend access for violations.

Governing Law, Venue & Dispute Resolution

Texas law (venue: El Paso County), unless superseded by applicable federal law. Good-faith negotiation before formal action.

Changes & Contact

We may update these terms. Questions: FileWithKuubz@gmail.com • 602.882.2826.